Terms of Service

Last updated: June 2026

These terms govern your use of ServantFlow. By starting a trial or subscribing, you agree to them on behalf of your church or organization.

1. The service

ServantFlow is volunteer scheduling software provided on a subscription basis. We provide each church an isolated portal at a yourchurch.servantflow.com subdomain.

2. Free trial

New accounts include a 30-day free trial. A valid payment method is required to start. You will not be charged during the trial. If you do not cancel before the trial ends, your subscription begins automatically at the plan price you selected.

3. Plans & billing

Plans are billed annually in advance through Stripe (the price is shown as a monthly rate billed once per year — e.g. $9/mo is charged as $108/year). Plan tiers are based on the number of active volunteers. Prices are shown at signup and may change with notice to existing subscribers. Payment is processed by Stripe under their terms; we do not store your card details.

4. Cancellation

You may cancel anytime from the Account & Billing area (Stripe Customer Portal). Cancellation stops future charges; access continues to the end of the current paid year. Fees already paid are non-refundable except where required by law. After your access ends, your account becomes read-only and is then removed.

5. Your responsibilities

• You are responsible for the accuracy of the data you enter and for having the right to store it (including volunteer and any minors' information).
• You must be 18 or older to create an account. Volunteers under 18 should be added by a church administrator rather than registering themselves. Accounts created through self-registration are inactive until approved by a church administrator, who is responsible for authorizing each volunteer and for obtaining any consent required for minors.
• You are responsible for keeping admin login credentials secure and for the actions of accounts you create.
• You agree not to misuse the service, attempt to access other churches' data, or use it for unlawful purposes.

6. Data & privacy

Our handling of data is described in our Privacy Policy. You retain ownership of your data and can export it at any time.

7. Availability

We work to keep ServantFlow available and backed up, but we do not currently offer a formal uptime guarantee (SLA). We perform maintenance and improvements that may briefly interrupt service.

8. Warranty & liability

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential damages.

9. Changes & termination

We may update these terms; material changes will be emailed to admins. We may suspend or terminate accounts that violate these terms or for non-payment.

10. Contact

[email protected]